Politique d'expédition

Can I track my order?

All customers receive a shipping confirmation e-mail when their order has been shipped, which includes the tracking number. Please use the links provided via our carrier notification to track your order.

When will I receive my order?

As soon as your order is placed, and verification confirmed, we aim to have your parcel shipped to you within 3-5 working days. This is subject to change during busier times. If your order is taking longer than usual, this may be due to unforeseeable circumstances but please contact our customer service, cs_eu@bape.com and we will do our very best to get your order to you as soon as possible.

Please note that we do not ship out on Saturday, Sunday or Italian public holidays.

What shipping carrier do you use?

We ship all orders via UPS. To take advantage of free shipping, the following minimum spend will need to be reached, otherwise a shipping fee will be applied to your order;

• EU (Germany, Austria, Italy, Spain, Portugal, Poland, Czech Republic, Slovakia, Croatia, Belgium, Netherlands, Ireland, Luxembourg, Greece): €150 minimum spend or €5.99 shipping fee