PRIVACY POLICY

Our Privacy Policy

All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. It will solely be used for informing you about special offers and other marketing opportunities related to the different divisions of BAPE. Your personal data may be disclosed to third parties only when it is necessary to fulfil the purposes described above. If you wish to end your BAPE Newsletter subscription, click "Unsubscribe" in the next newsletter you receive or send an email to cs_eu@bape.com. State your name and email address and a short description of the matter in the email message. You have the right to review your information on file at any time. This can be accessed by logging in to your customer account or emailing cs_eu@bape.com. If the data is incomplete or incorrect, you have the right to have the information corrected. All customers paying by card are subject to validation checks. BAPE reserves the right to delay any order if fraud is suspected. For security reasons, we do not store any payment information in our database.

General Data Protection Regulation

We are keen on making sure your personal data is treated in a responsible way so you can continue feeling safe when shopping at BAPE. Our Privacy Policy applies as soon as you make a purchase on our website, sign up to our newsletter, as well as when being in contact with us regarding service matters. Note that we store no credit card information.

Controller

BAPE ITALY S.R.L is the data collector/controller and is responsible for any of your Personal Data which we hold. Notwithstanding anything to the contrary in this Privacy Policy, with respect to the collection of Personal Data only, reference to “BAPE”, “we”, “us” or "our" in this Privacy Policy refers to BAPE ITALY S.R.L.

What Personal Data Do We Collect And Why?

We collect your personal data when you place an order, contact our Customer service team, sign up for our marketing communications, browse our website or use the other services offered by our website (www.eu.bape.com). The data we collect includes details about your personal information such as your given name and surname and your shipping and billing addresses. We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website. We use this data to:

  • Receive orders, process payments and deliver the items you have purchased;
  • Provide any additional services you have requested, such as our marketing communications;
  • Give you access to services reserved for registered users, such as product alerts and new deals;
  • Provide you with help and assistance via our Customer Loyalty team;

Under the GDPR-law, we must have a valid legal basis to process our customers, and your data. In most instances, we will process your data because we have a contract with you because, for example, that you have made a purchase, or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe are of interest to you if we have your consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out (unregister) of sales and marketing communications from us at any time.

Who Will Process Your Data?

We may retain the services of external suppliers to help meet our business needs and may therefore share your data with these suppliers. These suppliers have been selected after a rigorous evaluation process and chosen for their security, reliability and competence.

How Long Do We Keep Your Data?

We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law requires that we retain it for longer. The period however varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on eu.bape.com are retained in accordance with local tax law, while the data used to send you our marketing communications is retained until you ask to opt-out – that is unsubscribed.

What Are Your Rights Regarding Your Personal Data?

You have the right to:

Know what personal data of yours we are holding and processing, where that data came from and how we use that data;

  • Ask us to update, correct or add to the data we hold about you;
  • Withdraw consent for processing for a specified purpose;
  • Ask us to delete your data from our systems;
  • Limit or oppose our handling of your data;
  • Ask us to supply the personal data we hold about you in an easy comprehensive electronic format, or transfer that data direct to a third party nominated by you.

Cookies

Cookies are used on the site to improve your browsing experience. In addition to use for statistical purposes, cookies identifies your computer and allows the site to recall your personal settings. Your browser can be set to send a notification when a cookie is activated. This allows you to deny use of this cookie or to delete the cookie at the end of your visit. The website cannot be accessed if cookies are disabled. By using eu.bape.com you are giving your consent for eu.bape.com to set cookies on the used device.

Links

The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

Colours

We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.

Violation Of Rules

BAPE reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

Force Majeure

In case of Force Majeure, BAPEs' obligations will be suspended. The contract between you and BAPE can, in such cases, be partially or fully terminated by yourself or by BAPE. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, BAPE will attempt to resolve all issues in a timely manner.

Governing Law

These terms of use are complied in accordance with Italian law and the Italian courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Italy and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.